Warranty Claims for parts for New Machine Tools sold by eMachineTool.com® directly to the Buyer made be made by phone 803-480-6629, fax 803-648-6118 or email firstname.lastname@example.org. Please have the manufacturer name, model, part description and part number (from the supplied manual) handy when contacting us. This will assist in proper identification of the required parts. Parts will be available FOB Supplier. Please note some Suppliers may request the damaged parts to be returned to the Supplier’s place of business freight prepaid.